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I ordered a laptop battery from BattDepot before realizing I didn't need it. I phoned and cancelled the order an hour later and sent an email within 2 hours of that.

24 hours later I received a shipping notification. I phoned multiple times only getting voicemail. I also emailed to which they replied a day later that they were sorry it had shipped already and that I could return it when it arrived. I followed the steps for return but they refuse to issue an RMA number.

I have sent multiple emails to which I get belligerent replies and still no one will answer the phone. I think my only option is to call my Credit Card company, I don't understand why they won't help me resolve this.

Product or Service Mentioned: Battdepot Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $82.

Preferred solution: Full refund.

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