1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
0 comments

I have been purchasing lots for my company since 2013. each box there is at least one defective item.

so I keep dumping it in the recycling bin rather I would spend shipment cost to ship each back to BattDepot Company. This time I tried to keep total 4 different defective batteries and chargers in 4 different invoices. I marked and tested all those laptops (more laptops in my office) with different batteries and chargers to make sure 100% those defective ones. I shipped them back for them to exchange.

their technician would tell a lie that those batteries and chargers are not defective.. Then they agreed to exchange (Not ship those defective items back)..when I received back 4 items. all are the same defective batteries and chargers...if I keep shipping back I have to pay shipment cost the same what I have. so I prefer to dumping in the recycling bin...

I believe they have been doing this way to lots of customers so that their customers will give up...

I emailed them to let them know how they are cheating customers. For sure, they don't really care about what you complain about.

So I wish government of Canada would take an investigation of their business and products and services...

I also went on BBB to view all complaints and the same what they did...

Product or Service Mentioned: Battdepot Customer Care.

Reason of review: Bad quality-cheating- unethic in business.

Monetary Loss: $100.

I liked: Shipment, Affordable price.

I didn't like: Bad product, Bad service - cheating, Unethic in business, Bad or lazy technician - not enough knowledge to test.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like